Alienware M17X Especificaciones descargar pdf (Pagina 46)

046

CHAPTER 6: TROUBLESHOOTING

Hard Drive Problems

Allow the computer to cool before turning it on:

A hot hard drive may prevent the operating system from starting. Try allowing the

computer to return to room temperature before turning it on.

Run Check Disk:

Windows Vista

Click 1. Start (Windows Vista

logo) > Computer.

Right-click 2. Local Disk C:.

Click 3. Properties > Tools > Check Now.

e User Account Control window may appear. If you are an administrator

on the computer, click Continue; otherwise, contact your administrator to

continue the desired action.

Follow the instructions on the screen.4.

Other software problems

Check the software documentation or contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible with the operating system installed •

on your computer.

Ensure that your computer meets the minimum hardware requirements •

needed to run the software. See the software documentation for information.

Ensure that the program is installed and congured properly.•

Verify that the device drivers do not conict with the program.•

If necessary, uninstall and then reinstall the program.•

Back up your les immediately

Use a virus-scanning program to check the hard drive, or CDs

Save and close any open les or programs and shut down your computer through

the Start menu

Scan the computer for spyware:

If you are experiencing slow computer performance, you frequently receive pop-

up advertisements, or you are having problems connecting to the Internet, your

computer might be infected with spyware. Use an anti-virus program that includes

anti-spyware protection (your program may require an upgrade) to scan the

computer and remove spyware.

Run the Vista or PSA Diagnostics:

If all tests run successfully, the error condition is related to a software problem.

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Alienware M17X Especificaciones Pagina 46